Shipping Information

📦 The Journey of Your giftywishes Treasures

We want the arrival of your order to be as smooth and enjoyable as possible. Here is everything you need to know about how your package makes its way to you.

1. Order Processing & Dispatch

We process and ship orders from Monday to Friday, excluding weekends and public holidays.

Order Processing & Dispatch Time

Due to the current high order volume and warehouse dispatch schedule, some orders may require additional processing time before shipment.

Most orders are expected to be processed and dispatched within approximately 7–15 business days from the order date.

For certain batch-arranged items or during peak processing periods, dispatch may take up to 15–20 business days.

Once your order has been dispatched, a tracking number will be provided by email and uploaded to your order record as soon as it becomes available.

Please note that tracking information may take 3–7 business days to update after the package has been handed over to the carrier.

2. Estimated Delivery Time After Dispatch

After dispatch, the estimated delivery time is usually 10–15 business days, depending on the destination country, carrier processing, customs clearance, and local delivery conditions.

Please note that these are estimated delivery times only. Delivery dates are not guaranteed.

We currently ship to customers in the following locations:

United States, United Kingdom, Canada, Australia, Austria, France, Germany, Israel, Saudi Arabia, Ukraine, Hong Kong, Korea, Malaysia, Singapore, Turkey, Belgium, Switzerland, Denmark, Hungary, Italy, Luxembourg, New Zealand, Netherlands, Poland, Sweden, Spain, Japan, Finland, Ireland, Portugal, and Mexico.

3. Shipping Choices & Rates

Standard Shipping is FREE on all orders over $39!

Shipping method names and fees refer to the shipping options available at checkout. Actual delivery times may vary depending on the destination, carrier processing, customs clearance, local delivery conditions, and other circumstances beyond our control.

4. Important Shipping Reminders

Please Check Your Delivery Address:
To help ensure your package arrives successfully, please double-check that your shipping address is complete and accurate before placing your order. Incorrect or incomplete address information may result in delays, failed delivery, or returned packages.

Customs & Carrier Delays:
While we provide estimated delivery times, delays may occur due to customs clearance, weather conditions, public holidays, carrier processing, local postal operations, or other circumstances beyond our control.

Tracking Updates:
Please note that tracking information may take 3–7 business days to become active or show movement after the package has been handed over to the carrier.

Receiving Your Package:
Depending on your destination and the carrier used, your package may be delivered by a local postal service or courier. If delivery cannot be completed, the carrier may leave a notice or provide instructions for redelivery or collection.

5. Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information as soon as the tracking number becomes available.

Please allow 3–7 business days after carrier handover for tracking information to update.

If your tracking information has not been updated for an extended period, or if your package appears to be lost, please contact us at info@giftywishes.com with your order number and tracking information.

Our support team will review the shipment status and work with the carrier or fulfillment partner to provide an appropriate solution.

6. Fulfillment & Shipping Origin

Orders may be fulfilled from our own or partner facilities depending on inventory availability, warehouse scheduling, and the delivery destination.

💌 We're Always Here for You

Have a question or want to check on your package's progress? Feel free to contact us anytime at:

info@giftywishes.com